METERBACK — PRIVACY & DATA HANDLING NOTICE

Release 1 draft for publication

Working business name: MeterBack

MeterBack provides independent AI and SaaS spend-recovery and cost-review services.

Information we may receive

To perform a Recovery Snapshot or audit, a customer may provide:

Customers should not provide passwords, API keys, private keys, authentication secrets, unrelated personal records, source code, or customer content unless specifically agreed and necessary.

Purpose

We use submitted information only to:

Data minimisation

MeterBack requests only the information reasonably required for the relevant audit.

Where personal identifiers are required for licence reconciliation, customers may use internal IDs or redacted identifiers where practical.

AI processing

MeterBack may use AI systems to extract, compare, classify and analyse submitted material. Material findings are subject to deterministic calculation and/or independent review before being presented as proven financial value.

Sharing

Customer information is not sold.

Information may be processed by service providers required to deliver the service, such as cloud storage, email, AI processing or document-processing providers, subject to the controls available through those services.

MeterBack will not intentionally disclose customer information to another customer.

Retention

For Release 1, customer source files should be retained only for as long as necessary to complete the audit, resolve recovery actions and meet legitimate recordkeeping requirements.

Customer-specific retention periods may be agreed separately.

Security

MeterBack uses access-controlled business systems and aims to minimise the number of locations in which customer data is stored.

Customers must not send authentication secrets.

Customer responsibility

Customers are responsible for confirming they have authority to provide submitted documents and data to MeterBack.

Findings

MeterBack distinguishes proven recoveries, removable spend, renewal opportunities, at-risk commitments, optimisation opportunities and unverified anomalies.

MeterBack does not provide legal, tax or accounting advice.

Contact

Privacy enquiries: [BUSINESS EMAIL TO INSERT BEFORE LAUNCH]

Version

Release 1 — 20 September 2026


Publication blocker: Insert final legal entity/contact email and confirm governing privacy requirements for the entity's place of establishment before public launch.