Rates that drift.
Service, zone and unit rates checked against the applicable rate card and its effective dates.
AGREED ≠ BILLED?INDEPENDENT FREIGHT SPEND REVIEW / NZ + AU
Your parcels
arrived.
Did your
credits?
We check courier and freight bills against your agreed rates and shipment records. So you can see what adds up. And what needs to come back.
Check one carrier, free ↗ONE CARRIER. ONE MONTH. EVIDENCE FIRST.
01 / FOLLOW THE EVIDENCEMB—F
AGREEMENT → INVOICE → SHIPMENTCHECKED, NOT ASSUMED.
RATES & ZONES×DUPLICATE CHARGES×SURCHARGES×MISSING CREDITS
001 / THE GAPS BETWEEN THE LINES
Delivered doesn’t
always mean settled.
A freight invoice tells you what was charged. We check what the agreement and delivery evidence support.
One shipment. Twice?
Repeated consignment charges checked for genuine duplicates, adjustments or valid separate services.
MATCH THE CONSIGNMENTThe extra extras.
Fuel, residential, remote-area and other surcharges tested against the terms and shipment evidence.
CHECK THE TRIGGERCredits in limbo.
Agreed credits traced through credit notes and statements to establish whether they were applied.
FOLLOW THE CREDIT002 / EVERY FINDING HAS A PAPER TRAIL
Show the working.
Then the difference.
No blanket saving estimates. Each finding shows the source, calculation and evidence still needed.
A discrepancy is not a refund. Recovery is only recorded once the credit or payment is evidenced.
RATE RECONCILIATIONILLUSTRATIVE ONLY
ServiceMetro parcel / agreed band
Eligible shipments100
Agreed unit rate$8.00
Billed unit rate$9.20
100 × ($9.20 − $8.00)
Supported difference$120.00
VERIFIED DISCREPANCY
Example assumes the same service, weight band and period; no applicable extras. Amounts exclude GST. No recovery is implied.
Example assumes the same service, weight band and period; no applicable extras. Amounts exclude GST. No recovery is implied.
003 / A SMALL START. A CLEAR ANSWER.
One carrier.
Three sources.
Choose a month.
Start with one carrier account and one month of bills. We confirm whether the records suit a bounded free snapshot.
Connect the records.
Your rate agreement, invoices and shipment export let us reconstruct the charges and identify supported differences.
Know the next move.
Receive findings with clear evidence and next steps. Any wider review or carrier contact needs your approval.
004 / START WITH THE EVIDENCE
A free first look.
A defined scope.
The one-carrier Recovery Snapshot checks whether there is a supported reason to look further.
- One carrier account and one month
- Rates, invoices and shipment evidence
- A clear finding, or a clear evidence gap
Any paid recovery work is scoped and agreed separately before it starts. No guaranteed refund. No carrier contact without approval.
Request your snapshot ↗005 / BEFORE YOU START
Good questions.
What records will you need?
The applicable rate card or agreement, one month of invoices and a shipment export with consignment references. Weight, dimensions, zones and delivery records may be needed for specific charges. We confirm the exact requirements first.
Will you challenge every surcharge?
No. A surcharge can be entirely valid. If the supporting terms or shipment facts are missing, we mark it as clarification required rather than calling it an overcharge.
Do you change our freight provider?
No. This review checks billing against your existing arrangement. It does not require switching carriers or installing a platform.
What if everything adds up?
We say so. A review can close with no verified discrepancy. A complex invoice alone is not evidence of a saving.
Does this include lost or damaged goods claims?
Not in the initial snapshot. Cargo loss, damage, customs disputes and legal claims sit outside this billing review. Any service-credit check depends on the relevant carrier terms and evidence.
006 / LET’S CHECK THE BILL
Your next delivery?
A clearer answer.
Tell us about one carrier. We’ll review your enquiry and confirm the records needed for a free Recovery Snapshot.
NO DOCUMENT UPLOAD AT THIS STAGE.